Privacy Policy

Dravara, LLC (“Dravara”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platforms (RoofLeadsAI, HousIQHQ, LoxLivin, PawsNReflect), or interact with us.

1. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties.

• Personal Information: Name, email address, company name, phone number, and any other information you submit through our contact forms or account creation.
• Usage Data: IP address, browser type, device information, pages visited, time spent, and referring URLs. This data may be collected through hosting, security, and analytics providers.
• Platform-Specific Data: Depending on the property, we may collect lead information, property details, product inquiries, dog training notes, and usage patterns to provide or improve the service.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our platforms and services
• Respond to your inquiries and provide customer support
• Send important updates, security alerts, and (with consent) marketing communications
• Analyze usage to enhance user experience and develop new features
• Detect, prevent, and respond to fraud, abuse, and security threats

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyze performance, and remember preferences. See our Cookie Policy for full details.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

• Service providers such as hosting, security, analytics, commerce, and payment providers
• Legal authorities when required by law or to protect our rights
• Business transferees in the event of a merger, acquisition, or sale of assets

5. Data Security

We use reasonable technical and organizational measures designed to protect personal information, including access controls and encryption in transit where appropriate.

6. Your Rights

Depending on your location (including GDPR for EEA/UK users and CCPA for California residents), you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise these rights, please email support@dravarahq.com.

7. International Transfers

Your information may be transferred to and processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place.

8. Children’s Privacy

Our services are not directed to individuals under 13 (or 16 in the EEA). We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the “Effective Date”.